Introduction Proliferation of the low cost carriers has led to revenue stagnation in the aeronautical segment. As a result, most of the airports are focusing on the non-aeronautical revenue segment to maintain a sustainable growth. The rise in the disposable income of the higher income group people who prefer to travel by aero plane has...Read More
Introduction A recent report by Airports Council International (ACI) unmasks quite an unsettling trend that despite the non-aeronautical revenue growth the overall revenue per passenger is flattening out as airports compete to attract low cost carriers which generate low aeronautical revenue. To stay buoyed airports will have to focus on non-aero revenue which has been...Read More
Introduction One thing which has always intrigued us is what is that thing which differentiates a successful retailer from a failed one. Going through the success stories of many retail brands & shopping malls, we at WovVTech have reached the conclusion that the winners have realized the importance of technology at the right moment in...Read More
Primer Many oil & gas leviathans operating at the global level or looking forward to moving their business from one place to another face the challenge of working in compliance with the laws of the land. Given the highly risky nature of the business and high standard of compliance, they look for the best internal...Read More
Introduction All those who are into this tech-savvy world of IT know that best customer experience management software is the latest buzz word. It is that world of digits and bytes where you can keep your customers happy, but how? – By measuring and improving their satisfaction level. Small businesses have the disadvantage of scale,...Read More
Primer Does happiness have a price tag? Well, not always. From simple clothes to haute couture, how difficult is it to find the true worth of experience of wearing a high-end dress? The customer is the most important piece of the puzzle called retail, and this piece wants to glide on the dual track of...Read More
Introduction Importance of reporting in tracking sales cannot be overemphasized. Weekly or monthly sales reports are once in a while activities, but daily sales report (DSR) is something which gives you a pulse over sales & revenue on a more granular basis. This report helps you to analyze day-to-day activities in the business helping you...Read More
Primer Customer experience is that central pillar of the business along which all other functions are hinged. And if it is that important it has to be nurtured, managed, groomed, & instituted to let your business bloom. A customer experience software does all that— it measures customers experience through feedback and leverages it to improve...Read More
Primer The retail tide has arrived— the Shopping Malls have enumerated the places, innovative, futuristic, & exotic products have abounded the product shelves, and customers are getting spoilt of choices— as a retail manager all that you want is to turn this tide in your favor, but how will you do it? – This draws...Read More
PrimerBusiness experts state that if you have got the ADSR right you are right on the top of the sales. In contrast to the weekly and monthly reports, automated daily sales reporting analyzes everyday activities helping you to identify and remove process bottlenecks at grass root level. ADSR software for shopping malls, for example, saves...Read More
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