Day

September 20, 2021
Introduction If remuneration won’t help overcome remorse at the workplace, then what will? But that is the ground reality: many companies struggle to retain employees, and that has made Employee Experience Management software take center stage in a company’s strategy. What is the employee experience? Forbes, in an article published a couple of years ago, said...
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Primer The cerebral duel between the effort that goes into acquiring a new customer and retaining an existing customer has brought customer loyalty into prominence. Research has shown that acquiring new customers costs five times more than retaining an existing one, while both bring the same value to the organization. This has led companies to...
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Primer Accurate data and quick reporting capabilities help you forecast business outcomes and make better decisions. MillerCoors took advantage of business intelligence software to do sales forecasting so they could go to meetings with clients and speak with empathy with them. It involves studying historical behavior to predict future outcomes. If you are on board, your business will...
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Introduction The customer is king, and everybody wants to know their opinion. This new strategy to listen to the Voice of the customer has underscored the importance of measuring customer experience metrics such as NPS (Net Promoter Score), usually offered by most customer experience management software. But is NPS a reliable metric based on which organizations...
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Introduction Do you want to win? Then audit and inspection software must be at the top of your mind. It is a gift to have a healthy internal process and be compliant with internal and external regulations. But many of us are clueless about how to go about auditing. Auditing is an art, and the...
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Introduction Shopping Malls are on the smaller side of the global scale, and therefore they prefer a business solution that gives a high ROI. Apropos of this position, cloud solutions just click in—they offer a low entry barrier, they are efficient, and you won’t have to pay a huge amount initially. An automated daily sales reporting...
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Introduction  The story of the inspection techniques in the oil and gas industry is full of twists and turns because the entire procedure is too vast to be a simple affair. The external regulation here is comparatively more stringent because it strives to keep the equipment running successfully and the workplace totally secure for workers....
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