Senior Manager – Customer Success

  • Manager
  • Chennai
  • Posted 5 months ago
Job Summary:

WovVTech is looking for Sales champions across various experience levels who will be responsible for developing & implementing strategic plans to sell WovVTech’s Products and Technology Services. Looking for go-getters with the right energy, competitive spirit, personal drive and track record of success in Sales. The ideal candidate would have a proven experience track of target achievements in SaaS based product sales and Cloud based Software Solutions Services in International and Domestic Market.

Experience: 5+ years
Work Mode: WFO
Key Roles and Responsibilities:
  • Generating, qualifying, and closing opportunities through the full sales cycle
  • Applying in-depth understanding to address complex and strategic technology needs within businesses
  • Developing and maintaining a quality pipeline of prospects; discovering, developing, and managing relationships with prospective customers to sell our services
  • Understanding customer pain points; identifying solutions by leading and participating in strategy sessions with prospective and existing customers
  • Making informed business decisions based on quantifiable information and numbers
  • Creating and presenting proposals to stakeholders; providing thorough and accurate insight into their strategic initiatives; determining the customers’ capacity, ability, and desire to purchase our types of services; communicating how our services align with their strategic needs
  • Retaining customers by maintaining a high level of responsiveness to both existing and prospective customer requests for technology solutions
  • Meeting and/or exceeding an assigned sales target
  • Applying understanding of technology operations, corporate technology infrastructure, networking technologies, and applications in a typical enterprise environment
  • Assuring customer satisfaction and retention through consistent communication; soliciting/identifying additional business and solving problems
  • Engaging and driving demand generation activities through virtual/video meetings, email, blogs, social media, and other digital channels
Requirements:
  • 5+ years’ experience in consultative selling specific to technology solutions and services to mid-market companies; strong understanding of Cloud, IaaS, SaaS, and PaaS capabilities
  • A proven track record of consistently meeting and/or exceeding assigned quotas and developing new customer leads, qualifying prospects, and closing sales
  • Possessing the ability to build trust by communicating pertinent information and data via video, email, phone and/or face-to-face; projecting confidence, expertise, and sincerity in the delivery of proposals to stakeholders
  • An ability to take a holistic and strategic approach to the business process, leveraging a deep understanding of end-to-end business models and sales
  • Possessing strong problem-solving abilities; ability to evaluate patterns from closed/won or closed/loss business and applying learnings to future deals
  • Demonstrable effective communication skills
  • An ability to adjust behaviors that lead to different actions and better outcomes
  • Technical proficiency; data and sales technology literacy; experience utilizing sales intelligence and CRM tools and the Microsoft Office Suite, etc.
  • A history of ongoing professional development activities
  • Possessing a drive, passion, and commitment to win!
  • Bachelor’s Degree preferred
Perks and Benefits:
  • 5 Days working
  • Team Outing
  • Performance Bonus
  • Employee reference bonus policy
  • Exciting career path with an exponentially growing company
  • Fun activities
  • Deserving compensation
Senior Manager – Customer Success
Chennai
5+ Years
As per Industry Standard

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