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Enhance CX with AI-Powered WovVXM Experience Management Software

WovVXM is an AI Powered cloud-based experience management software used to record and improve experiences through feedback. Know your customers and improve their experience at multiple touchpoints with our customer feedback management tool.

Reach out to customers and collect feedback by link, QR code, or Social Media. Analyze the feedback in detail and categorize the customers. Never miss out on or disappoint a loyal customer!

Dig deeper and do feedback analysis using multiple metrics like Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, Sentiment Analysis, Word Clouds, and more with the best experience management software.

 

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Prominent Features

Accessible worldwide platform to capture retail data and analyze it through advanced intelligent tools. Fully automated system with customized views and results.

Create a survey in minutes

Create a survey in minutes

Create feedback forms in minutes using the intuitive interface with more than 15 question types. Ensure higher customer loyalty and retention through rapid customer feedback.

Share anywhere

Share anywhere

Share customer feedback forms across multiple channels to increase reach. Share through links, QR codes, social media, websites, apps, etc.

Multichannel

Multichannel

Feedback links are accessible across multiple channels. Multiple devices can be used to display and collect feedback from customers, employees, etc.

Customize

Customize

Customize feedback forms to add a company logo. Maintain the brand guidelines with a completely designable custom form with easy-to-add validations and rules.

Measurable Insights

Measurable Insights

Analyze feedback received with measurable customer satisfaction parameters like CSAT, CES, sentiment score, and Net Promoter Score. Retain and take corrective actions to improve the customer experience for loyal customers using this customer experience management software.

Build CRM

Build CRM

Build your customer database and better understand the driving factors for each profile of customers using this experience management tool.

FAQs

What is WovVXM, and how does it improve customer experience?

WovVXM is a cloud-based experience management software that helps businesses gather customer feedback, analyze insights, and enhance experiences across multiple touchpoints using structured data-driven approaches.

Businesses across industries—retail, hospitality, healthcare, financial services, and more—can leverage WovVXM to measure customer satisfaction, optimize service quality, and strengthen brand loyalty.

WovVXM enables businesses to reach customers via links, QR codes, social media, websites, and mobile apps, making it easy to collect feedback from multiple channels in real-time.

WovVXM analyzes feedback using metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), Sentiment Analysis, and Word Clouds to identify trends and areas for improvement.

Yes, WovVXM seamlessly integrates with existing CRMs, helpdesk platforms, and other business systems, ensuring smooth data synchronization and a unified customer experience strategy.

WovVXM provides real-time insights, automated reporting, and customizable alerts, helping businesses quickly address issues, enhance service quality, and personalize customer engagement for improved retention.

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Collect & Analyze Feedback Effortlessly

Reach customers across multiple channels with QR codes, links, or social media. WovVXM gathers responses in real time for better customer understanding.

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Break Free from Digital Chaos

Too many tools, too much complexity? WovVTech puts everything in one place—so you can focus on growth, not managing systems.

See how our solutions bring clarity, efficiency, and results.

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From Feedback to Retention—Engage Better, Retain More

Track customer sentiment, identify trends, and take action instantly to enhance customer loyalty.