Power Digital Transformation for Banking and Fintech

Meet the future of BFSI technologies

Reach Compliance targets, Improve Experience and Automate

As digital transformation remains the key trend in the post covid world for all banking and fintech players. Therefore, to keep pace with changing aspects of technology to overcome the challenges it presents & at the same time offer innovative banking experience that today’s customers desire. It takes a monumental shift in your approach to exceed evolving customer needs, meet regulatory requirements and serving the digitally connected customer. A swift process transformation enabled by disruptive digitization which uses new technologies like the cloud is at the heart of the solutions which we offer for BFSI industry. Let’s help you to completely turn around your internal operations & transform your customer journey by providing a digitizing, streamlining, & analyzing platform for your existing data & processes to set you on a path of excellent experience.

Relevant Products

Artboard 1 WovVXM Experience Management Software WovVBIZ Billing , Banking and Accounting Automation. HoS, BoS, PoS OKEN Banking Management WovVIA Audit and Inspection Management WovVBI Business Intelligence and Analytics on the go – DIY WovVFlow WorkFlow Management

OKEN SaaS Platform

Build your B2C App

  • Customer loyalty program to retain customer's
  • Information about bank offers through our App
  • Push notification for credit cards, rewards & incentives
  • Locate and access resources within the bank
  • Navigate through bank premises.
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WovVIA – Inspection & Audit

Drive Compliance and Processes

  • Branch management audit
  • Branch Sanitization Audit (COVID Compliance)
  • Insurance processes audit
  • Account Opening Checklist
  • Cash Management Process Audits
  • Employee Training Audit
  • ATM maintenance audit
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WovVBI – Business Intelligence

Measure Metrics that matter

  • NPA Dashboard
  • Compare branch performance
  • Service & SLA tracking
  • Monitor Product Profitability
  • Loan Portfolio Performance
  • Customer Wallet share
  • Cross-sell & Upsell tracking
  • Risk Monitoring
  • Branchwise customer profitability
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WovVRA – Revenue Assurance

Track and Monitor Sales across multiple stores

  • Capture Daily Sales from all retail outlets
  • Measure outlet performance
  • Interactive dashboards to monitor daily sales
  • Upload Manual Daily Sales Reports
  • Compare sales and data of multiple locations in a single view
  • Plug in Revenue Leakages through extensive audits
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WovVFlow- Workflow Automation

Automate Workflows

  • Manage project and employee tracking
  • Customer onboarding and Approvals
  • Risk management and compliance process
  • Lead generation & tracking
  • Manage marketing campaigns and measure effectiveness
  • Loan approval process
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WovVBiz – PoS and Billing Automation

Point of Sale for your SME account holders

  • Manage real time billing of all retail outlets /SME
  • Branch wise sales data
  • Manage branch wise inventory
  • Integrate with Banking payment APIs through WovVBiz
  • Manage auto reconciliation with Bank
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WovVXM – Experience Management

Drive highest levels of Stakeholder Experience

  • NPS-Net Promoter Score
  • Customer feedback
  • Branch Visit Feedback
  • Feedback on all banking channels
  • Employee Feedback
  • Call center and support feedback
  • ATM feedback
  • Gauge interest and feedback on product portfolios
  • Branch wise CSAT score
  • Employee Satisfaction Score
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Bank on Superior Experience and Automation for Smooth Operations

SHARE-ANYWHERE

BANKING CUSTOMER EXPERIENCE

Delight customers with excellent service across channels. Enhance customer experience by closing the feedback loop & delivering tailored services according to their feedback.

EMPLOYEE/STAKEHOLDER FEEDBACK

Happy employees mean happier customers. Collect employees’ feedback & work on them to create an employee friendly environment & employee growth-oriented setup. Measure feedback from any stakeholder in the value chain.

MEASURABLE-INSIGHTS

STRATEGIZE AND CO-CREATE WITH STAKEHOLDERS

Get to know the drivers of brand value & product satisfaction. Create new opportunities for packages & offers that resonate well with customers & stand out in the competitive market.

CUSTOMIZE

CREATE ACCOUNTABILITY

Track compliances & automatically raise tickets when there is a compliance failure. Make people responsible to fix the issues & track the ticket closure.

TICKET-MANAGEMENT

OMNICHANNEL & MULTI LINGUAL

Set up multilingual feedback and audit system at multi-locations. Accept responses through smartphones and tablets & send feedback link via Email, SMS, or QR code. Create a uniform experience across channels.

SCHEDULING-&-ASSIGNMENT

BRANCH MANAGEMENT SURVEYS

Manage your branches & facilities by auditing them as per the SoPs. Schedule controls & verifications to ensure branch and facility management processes are running smoothly in the defined way.

REPORTS-&-DASHBOARDS

PROCESS AUTOMATION

Automate banking processes end-to-end across departments to improve operational efficiency by using a simple, user-friendly, & intuitive workflow automation platform.
Manage the productivity of the teams by assigning them tasks & tracking daily activities.

PLAN-BETTER

DATA BASED ACTIONS

Be data-oriented and take decisions by measuring key metrics across systems. Use interactive business intelligence reports that integrate with multiple systems to make smarter decisions.

Still looking for a Custom Solution ?