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Introduction In today’s competitive retail landscape, staying ahead of the curve requires more than just great products and attractive prices. It necessitates a meticulous oversight of operations, inventory, and customer experience. This is where retail auditing comes into play. Let’s delve into the significance of retail auditing and explore the powerful solutions that can elevate...
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In an era where indoor spaces are becoming more complex and expansive, traditional navigation methods often fall short. Whether you’re in a busy airport, a sprawling shopping mall, or a large theme park, conventional signage and static maps can leave visitors confused and frustrated. Enter WovVMaps—an innovative SaaS solution poised to redefine indoor navigation. Let’s...
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Primer  Accurate data and quick reporting capabilities help you forecast business outcomes and make better decisions. Many businesses use business intelligence software for sales forecasting so that they can go to meetings with clients and speak with empathy. It involves the study of individual journeys to predict future outcomes. When you embrace the power of...
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Introduction In the fast-paced world of web development, staying ahead of the curve is crucial. As technology continues to evolve, developers and businesses alike must keep a close eye on the latest trends to ensure they deliver exceptional user experiences. Let’s explore some of the emerging web development trends that are currently shaping the digital...
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Introduction It started with a humble beginning: static pages, plain text, images, and videos. If things were on the advanced side, now the scenario has changed; today’s web applications are quicker, agile, and more interactive, thus making it possible to achieve more from the same web page. Big brothers like Microsoft, Facebook, and Mailchimp were,...
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Primer The year 2005 was a happening year in the world of web app development technology. This was the year when the Ruby on Rails (RoR) framework, the best web development technology, was released, which has revolutionized the world of web application development since then. Bolted on to concepts like Don’t Repeat Yourself (DRY) and...
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Introduction One mobile app development framework that has become the favorite of many app developers around the globe is React Native. Owned by Facebook, React Native was released in 2015, first for iOS and then for Android. This led to the creation of a framework in which mobile apps can be built for two platforms...
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Introduction A new era has begun in the field of app development. The mobile app industry has been rolling over billions of dollars in revenue, especially for companies like Google and Apple. Given the popularity of this field, you are expected to churn out better revenue for yourself and also help your clients. In recent...
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Introduction  Mobile apps are driving life these days. You name it, and it has it—getting information, sharing information, socializing, and What not—and you live it. As a result, vendors are investing quite a lot in mobile app development technology, and app developers are eager to get the best mobile app development framework so that they...
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Primer Standing at the brink of your service niche, you may wonder which app development companies might be your strategic partners. The use of mobile technology in today’s world has not been unduly played up by the mobile evangelists, who look at this technology as nothing short of a business transformation tool. The top mobile...
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Introduction The story of app development technology has an uncontested hero, and that is React Native. If I tell you that there is a mobile app development technology that can give you a mobile app that is worth the price of two apps, then you won’t believe it, but that is a reality. React cross-platform...
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Primer  Customer experience is defined as the sum total of conscious and subconscious customer perceptions in relation to your brand resulting from their contact with your brand in the customer’s lifecycle. Customer experience service is the process of responding to customer interactions to satisfy customer expectations and elevate customer loyalty. It is the practice wherein you...
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Introduction The employee experience can play a vital role in shaping the future of an organization. The HR department with the responsibility to manage human resources understands the importance of employee experience (EX), and hence it has become the main driving force behind the HR strategies of many enterprises. What are the key challenges in...
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Primer Customers were customers, then they became guests, and now they are owners. It matters what customers think about your brand, but they are not always vocal about it, so you need to feel for them, but how will you do it? – You can do it by collecting feedback directly from them through customer...
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Introduction Customer loyalty and happiness have become key factors in winning the customer success game, as they are widely considered to be the most important tools in sales and marketing. A plan made to benefit your customers has two-fold advantages: it leads to customers’ gain and your business’s benefit as you eventually win customers’ loyalty....
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Introduction  This is 2021. For years, organizations have been concerned about losing people in their journey from prospects to customers. As a result, most have understood the importance of customer success management and having a customer success manager, a specialized role that is responsible for holding people tight in the sales pipeline throughout their journey to prevent...
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Introduction  The retail customer experience is the sum total of all in-store and online experiences that customers get across all touchpoints throughout the customer journey. And businesses seek to improve it in order to enhance customer satisfaction, retention, and metrics like repeat purchases. Businesses ask, How do I improve the customer experience? For that, consistency is...
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Introduction One thing which provides most momentum to the business development is employee engagement. What are the benefits of a happy workforce? – it leads to employee retention, enhances productivity, aids in creating customer loyalty, & increases organizational performance. Yet, this Gartner survey revealed that only 13% of employees are fully satisfied with their work...
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Introduction With technological ingress, sophistication has taken over customers’ minds, and they expect a seamless experience across channels. However, many organizations lack the orientation and means to track customer experience across the customer journey and instead focus on individual touchpoints. This is a half-hearted approach; Mckinsey believes organizations should rather focus on the end-to-end customer...
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Primer Auditing saga for small and medium businesses has a different trajectory from that of enterprises. There are some advantages and some disadvantages to being a small company—on the positive side, they have agility and adaptability, but on the negative side, they lack scale and don’t have business momentum and consistency. Owing to this unique...
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