Becoming the Next Gen WovV Retailers

Today the retail world is changing faster than ever. Changing customer behaviour is demanding innovation, elevated customer experience, & seamless engagement across channels. Shoppers are demanding premium experience across all retail touchpoints like E-Commerce & store operations.

To re-imagine customer experience retailers will have to ensure smooth operations across the supply chain with accuracy & agility. From source to shelf, our retail solutions bring together people, processes, & perspectives in a powerful way to drive growth. Our retail technologies act as a catalyst for the industry’s digital transformation providing a reliable solution for evolving customer landscape. The future-focused retail entities will have to overcome the complexities in this business & exploit the opportunities that retail technology trends and offers. With us, this is the right time to unlock the potential for a more robust & workable business model & ecosystem.

Our product suite is modular and you can choose from offerings that cover operational aspects like Store Audits (WovVIA – Inspections and Audits software) to products creating a wow customer experience like Experience & Loyalty platform with Mobile App (OKEN) and Feedback & Experience Management Software (WovVXM). Creating automated workflows (WovVFlow) for all stakeholders helps you stay on top of things with status and SLA monitoring.

All the products are backed by a solid reporting and dashboard mechanism (WovVBI) that can create reports and integrate them with any external system. It makes data accessible and easily represented and also compared for arriving at the right decision through a data, based approach.

Get in touch with us to know how our products have helped drive automation and experience in Retail Stores and Chains of all sizes.

Relevant Products

Artboard 1 WovVXM Experience Management Software WovVBIZ Billing , Banking and Accounting Automation. HoS, BoS, PoS WovVRA Revenue Assurance for Retail WovVBI Business Intelligence and Analytics on the go – DIY OKEN Retail Management WovVIA Audit and Inspection Management WovVflow Workflow Management

OKEN SaaS Platform

Build your own B2C App

  • Customer loyalty program
  • Information about stores, promotions, & purchases through our App
  • Push notification for product & store promotion
  • Product performance analysis
  • Navigate to Stores, One App for multiple stores
  • Create O2O Experience
Read more

WovVIA – Inspection & Audit

Drive compliance and quality

  • Warehouse audit
  • Product audit
  • Logistics & delivery audit
  • Checklists for compliances
  • Food & safety audits
  • Visual Merchandising Audits
  • Mystery Audits
  • Store Layout Audits
Read more

WovVBI – Business Intelligence

KPIs that matter for Stores and HO

  • Y-o-Y Growth, M-o-M Growth
  • Same Store Sales Growth
  • Location wise Sales, Growth, Trends
  • Footfall v/s Sales
  • Product availability analysis
  • Promotional optimization analysis
  • Shopping cart analysis
  • Inventory Dashboards
Read more

WovVRA – Revenue Assurance

Track and Monitor Sales across multiple stores

  • Capture Daily Sales from all retail outlets
  • Measure outlet performance
  • Interactive dashboards to monitor daily sales
  • Upload Manual Daily Sales Reports
  • Compare sales and data of multiple locations in a single view
  • Plug in Revenue Leakages through extensive audits
Read more

WovVFlow- Workflow Automation

Automate workflows to save time and effort for collaboration

  • Supply Planning and Approval
  • Distribution Management and Tracking
  • Production Management and Quality Checks
  • Logistics Automation
  • Store Staff SoP Training
  • Store Opening and Closing Workflows
Read more

WovVBiz – Business

Manage Billing, Banking, and more

  • Manage billing of all retail outlets – support offline billing
  • Inventory monitoring
  • Manage multiple stores and branches
  • Integrate with WovVRA for ADSR reporting
  • Integrate with banking & accounting systems
Read more

WovVXM – Experience Management

Stakeholder Feedback and Measurement

  • Product feedback
  • Online retailer experience
  • Order delivery service experience
  • Delivery executive feedback
  • Return/Exchange service feedback
  • Employee Feedback
  • NPS- Net Promoter Score
  • Word Clouds to analyze subjective feedback
  • Distribution Chain Feedback
Read more

Revamp Retail & Revitalize Engagement to Wow Customers

STREAMLINE-RETAILING

Streamline retailing

Simplify & streamline your retail operations with an integrated solution that seams across processes to bring automation, efficiency, & accuracy.

MONITOR-FROM-THE-TOP

Monitor from the top

Sitting right at your headquarter manage all activities through a centralized software suite. Get a pulse on sales, stocks, & output.

ANALYZE-SALES

Analyze sales

Do an in-depth sales analysis to find out how your business is doing in real-time. Make better brand decisions based on precise, up-to-date, & granular information. Get daily, monthly, quarterly, annual sales reports as per category, brand, & supplier.

POS-SYSTEM-BILLING

POS system & billing

Our POS system for brick and mortar stores offers automated invoicing & payment processing. It supports all payment systems & integrates well with banking & accounting platforms. It’s totally safe to use.

TICKET-MANAGEMENT

Order management

We have advanced order processing modules which automate order management & omnichannel fulfilment. Digitize the entire order management process from invoice generation to payment to saving order details.

CUSTOMER-INSIGHTS

Customer insights

Get to the nerve of changing customer needs with feedback & fine-tune your offerings to enhance customer experience. Offer personalized deals & improve customer engagement to elevate customer loyalty.

CREATE-SURVEY-IN-MINUTES

Audits & Compliances

Identify gaps & areas of improvement by doing warehouse auditing, product auditing, logistics & delivery auditing, & food & safety auditing. Manage risks & reputation by staying compliant to government regulations.

SHOPPING-CART-ANALYSIS

Shopping cart analysis

Discover insights about shopping cart habits. Know how traffic sources, marketing campaigns, customer behavior, & other variables have an influence on shopping habits.

Still looking for a Custom Solution ?