WovVXM is a cloud-based experience management software used to record and improve experience through feedback. Know your customers and improve their experience at multiple touchpoints with our feedback tool.
Reach out to customers and collect feedbacks by link, QR code or Social Media. Analyze the feedback in detail and categorize the customers. Never miss out on or disappoint a loyal customer!
Dig deeper and do feedback analysis using multiple metrics like Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, Sentiment analysis, Word clouds and more with best experience management software.
Create feedback forms in minutes using the intuitive interface with more than 15 question types. Ensure higher customer loyalty and retention through rapid customer feedback.
Share customer feedback forms across multiple channels to increase reach. Share through links, QR codes, social media, websites, apps, etc.
Feedback links are accessible across multiple channels. Multiple devices can be used to display and collect feedback from customers, employees etc.
Customize feedback forms to add a company logo. Maintain the brand guidelines with a completely designable custom form with easy to add validations and rules.
Analyze feedback received with measurable customer satisfaction parameters like CSAT, CES, sentiment score, and Net Promoter Score. Retain and take corrective actions to improve the customer experience for loyal customers using this customer experience management software.
Build your customer database and better understand the driving factors for each profile of customers using this experience management tool.
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