Introduction Loyalty programs have a reason to prevail. They do what businesses across the board desire – to win customers’ hearts so they are loyal to one’s brand. Therefore, as we can widely perceive, more & more shopping malls are offering loyalty programs to win customers’ loyalty through mall loyalty programs. In depth research into […]
Introduction Loyalty apps, along with loyalty programs, are a great way to drive customer engagement. Loyalty programs, often on account of a lack of digital push, lack visibility, engagement, or both. While it can be emphasized with almost 100 percent certainty that loyalty applications are a prerequisite for the success of your loyalty program, and […]
Shopping center loyalty programs are a big craze these days. What’s at stake? Revenue, profit, customers, and everything else that makes up a big business Of course, such loyalty programs are beneficial to businesses, but they also offer a lot to customers—ccashbacks, gifts, discounts, etc.—making them integral to a positive customer experience. Here you will […]
Introduction Where does the inspiration of customer loyalty kick in? How do shopping malls generate and salvage customer loyalty? In this hypercompetitive world, retailers, including shopping malls, need to have a three-pronged approach to appealing to customers’ hearts, minds, and wallets. KPMG, in its survey of 18000+ customers in 20 countries, found that around 75% […]
Introduction The shopping malls are a melting pot of customer experiences & for the past couple of years they are at the center-stage for yet another reason – being most affected by the pandemic. An industry which was already dumbstruck with the popularity of E-Commerce has lost the appeal of the brick-&-mortar retail experience because […]
Introduction One thing which has always intrigued us is what is that thing which differentiates a successful retailer from a failed one. Going through the success stories of many retail brands & shopping malls, we at WovVTech have reached the conclusion that the winners have realized the importance of technology at the right moment in […]
Introduction Shopping Malls are on the smaller side of the global scale, and therefore they prefer a business solution that gives a high ROI. Apropos of this position, cloud solutions just click in—they offer a low entry barrier, they are efficient, and you won’t have to pay a huge amount initially. An automated daily sales […]
Introduction Philanthropist and tech jar Bill Gates once famously said, “Your most unhappy customers are your greatest source of learning”. Can we get ahead in the process by focusing on solutions that can find out why customers are unhappy and solve the pain points of the shopping mall owners? The fact that the fat disposable […]
