The airline industry operates in a complex environment with millions in revenue and expenditure. Despite its scale, opportunities exist to enhance productivity, streamline processes, and improve customer experiences through digitization. Airlines must embrace advanced technologies and prioritize customer-centric innovations to remain competitive. An elastic business model that adapts quickly to market changes is key, supported […]
Introduction When we look at IT sector, one thing needs to be loud & clear – it’s not just a source of operational excellence & enablement. One needs to look at it as a source of innovation. But are we there? The McKinsey survey of IT executives doesn’t say so. If we take a global […]
